• Product (s) can be exchanged within the 07 days from the date of purchase.
  • Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged.
  • Please return goods with a copy of the invoice.
  • The customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address.
  • There are many color effects include when we’re on shooting and photo-shoots of our models, everything is monitoring on our screens by our highly qualified I.T team they take every shoot slightly and make more creative or attractive by their skills, therefore products cannot be exchanged for this reason.
  • We will only exchange any product(s) if the product(s) received has any kind of manufacturing defect. Or in some cases, there is a size issue.
  • Contact our customer service center by emailing us images of the defected products at info@sheinn.pk within 3 working days of purchase. After our team reviews the product, you will be offered an exchange with the same price value product.